location is not clickable in event page

  • giulia
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5 years 5 months ago #138351 by giulia
Hello,
on my website the event location in the event detail page is not clickable. I set up the new location, but if I click on it no map opens.
Here the event page: www.cortinastelle.it/joomla30/index.php/...lico-5-dicembre-2020

Thanks in advance for your help
Giulia

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5 years 5 months ago #138413 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic location is not clickable in event page
Hello

Maybe it's because you do not have address entered for that location, so the coordinates of the location is not calculated and the system could not show it on the map

I think that is the reason location is not being clickable on that page

Regards,

Tuan

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  • giulia
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5 years 5 months ago #138460 by giulia
Replied by giulia on topic location is not clickable in event page
Hi Tuan, thanks for your replay.
The problem is that I tried to enter the address and click "get location from address", but it returns "We're sorry but your location was not found."
The same address is correctly found by google maps website.

See attached

Thanks
Giulia

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5 years 5 months ago #138462 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic location is not clickable in event page
Hi Giulia

You need to register and use a valid Google Map API Key to allow using that feature

Maybe you can go to Events Booking -> Configuration, set Map Provider config option to OpenStreetMap. Then try again, it should work well (without having to register for a Google Map API Key)

Regards,

Tuan

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