Limit period registrants on Pending

  • Senioren Beuningen
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5 years 4 months ago #136797 by Senioren Beuningen
Limit period registrants on Pending was created by Senioren Beuningen
Hello Tuan

During our first use of EB technicaly things work OK, But there also is the human factor. Some people make a mistake with payment for an event. They register but don't pay. Then they try again and all goes OK.
But now I have these registrants in the list twice, one is on "Pending" and stays that way. Is there a posibility to remove this registration automaticaly after a period, say one day?

Regards

Douwe

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5 years 4 months ago #136803 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Limit period registrants on Pending
Hi Douwe

Normally, the ignored payment records should not be displayed. You can go to Events Booking -> Configuration, set Show Incomplete Payment Records config option to No and the Pending records should not be shown

Tuan

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5 years 2 months ago #138499 by Senioren Beuningen
Replied by Senioren Beuningen on topic Limit period registrants on Pending
Hello Tuan,

Sorry for not having replied on this topic, but thanks for your answer. I have found it.
Douwe

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5 years 2 months ago #138507 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Limit period registrants on Pending
Great. Happy to hear that and thanks for the update

Tuan

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