Group Registration Field not populating

  • Heath
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1 week 5 days ago #136399 by Heath
Hi All,

Just wondering if anyone can help me with an issue I am having.

Currently my group registration fields are not populating, all that is displayed is Number Members, Members information ,Billing Information however users are not able to enter information. Individual registration fields are however displaying correctly.

I have confirmed the Ser Routers setting are Yes and that the shopping cart is not active.

Has anyone else had this issue? Or been able to resolve it?

Thank you for you assistance

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1 week 5 days ago #136406 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group Registration Field not populating
Hi James

From my experience, there is some javascript conflict causing this error. Please submit a support ticket sending us:

- Super admin account of your site
- Link to group registration page

We are going to check to see what's wrong and get it sorted

Tuan

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3 days 23 hours ago #136644 by wirecreative
Replied by wirecreative on topic Group Registration Field not populating
Hi, we're seeing the same thing. If it's easy to fix, please let us know how!

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3 days 21 hours ago #136648 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group Registration Field not populating
This really depends on the site has the problem (what script causing the conflict)

So if you are having issue, please submit a support ticket so that we can help checking and solving it

Tuan

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