Auto Creation of registrants on the front-end registrant manager

  • Arnaud
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5 years 8 months ago #136338 by Arnaud
Hello,

When we use the registrants manager on front-end, we have a strange behavior :

When we click on a registrant who buy differents types of ticket (i.e : 4 adults, 4 children), and enter in the detail of registrant, the system automatically create new registrant (in this example : 4 lines), with label "Group" before the name.



Is it possible to disable this option ?

Thank you

Arnaud

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5 years 8 months ago #136347 by Tuan Pham Ngoc
That's strange to me. Could you please submit a support ticket sending us:

- Super admin account of your site
- Link to the page
- Tell us what we need to do to see the error

We are going to check to see why the issue happens and get it sorted

Tuan
The following user(s) said Thank You: Arnaud

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