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Auto Creation of registrants on the front-end registrant manager
- Arnaud
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5 years 8 months ago #136338
by Arnaud
Auto Creation of registrants on the front-end registrant manager was created by Arnaud
Hello,
When we use the registrants manager on front-end, we have a strange behavior :
When we click on a registrant who buy differents types of ticket (i.e : 4 adults, 4 children), and enter in the detail of registrant, the system automatically create new registrant (in this example : 4 lines), with label "Group" before the name.
Is it possible to disable this option ?
Thank you
Arnaud
When we use the registrants manager on front-end, we have a strange behavior :
When we click on a registrant who buy differents types of ticket (i.e : 4 adults, 4 children), and enter in the detail of registrant, the system automatically create new registrant (in this example : 4 lines), with label "Group" before the name.
Is it possible to disable this option ?
Thank you
Arnaud
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- Tuan Pham Ngoc
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5 years 8 months ago #136347
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Auto Creation of registrants on the front-end registrant manager
That's strange to me. Could you please submit a support ticket sending us:
- Super admin account of your site
- Link to the page
- Tell us what we need to do to see the error
We are going to check to see why the issue happens and get it sorted
Tuan
- Super admin account of your site
- Link to the page
- Tell us what we need to do to see the error
We are going to check to see why the issue happens and get it sorted
Tuan
The following user(s) said Thank You: Arnaud
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