Registration Form Missing

I offer the same class every month and every thing has been working fine until I added the same class in September (ID 97) and October (ID 99).

Normally, the student selects the class in the listing, a description pops up with the Registration (Individual) Button which, when selected, brings up the Registration Form asking for Name, Address, etc. However, the 2 new classes fail to bring up the Individual Registration Form when selected from the description page, the screen is actually blank. (The Group Registration button works fine on September class, but not October.) The registration start date is early July and closes the day of the class.

Other courses in September and October work fine.

Did I miss a setting somewhere?

Hi Tony

I think it happens because the event has same alias with one event created in the past. You can go to Events Booking -> Configuration, look at SEF Router Settings tab, set Insert Event ID parameter to Yes

Then try again. The issue should be sorted. If not, submit a support ticket sending us super admin account and link to the page which we can see this issue. We will check to see what's wrong and get it sorted

Tuan

Thank you.

If the problem repeats I'll get back to you.

OK Tony.