Administrator canceling registration block email from being sent

  • joris.vanderlinden
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5 years 8 months ago #135956 by joris.vanderlinden
Dear,

I would like to cancel some registrations in the event booking module without an email being sent out to the persons who registered. I informed the persons via a seperate mail on the how and why so do not want to send this specific mail out. How could I do this?

Thanks for your support!

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  • Tuan Pham Ngoc
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5 years 8 months ago #135957 by Tuan Pham Ngoc
Hi Joris

I don't know exactly what email you are talking about. However, to disable any email, you just need to go to Events Booking -> Emails & Messages, find and empty the subject of that email

Tuan

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5 years 8 months ago #135997 by joris.vanderlinden
Hi Tuan,

thanks for your feedback. However if I would like to block sending out the "user registration canceled" e-mail for a one-time cancelation and for any other cancelations want to send it out, I understand that the only way is to:

1. remove the subject before canceling
2. performing the cancelation
3. after performing the cancelation adding the subject to the mail again for any upcoming cancellations.

Is that correct?

Thanks!

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5 years 8 months ago #135999 by Tuan Pham Ngoc
Hi Joris

Yes, that's correct

Tuan

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