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Registrant still pending
- Darren Whittaker
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5 years 9 months ago #135903
by Darren Whittaker
Registrant still pending was created by Darren Whittaker
I can see that a registration has been attempted and is showing as Pending.
However, PayPal shows me that they have paid.
I have a transaction ID but still showing as Pending.
A quick fix is for me to manually publish each registration after checking that they paid.
Can anyone think of a reason for this.
However, PayPal shows me that they have paid.
I have a transaction ID but still showing as Pending.
A quick fix is for me to manually publish each registration after checking that they paid.
Can anyone think of a reason for this.
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- Tuan Pham Ngoc
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5 years 9 months ago #135904
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registrant still pending
Hi Darren
Maybe it is because PayPal IPN is disabled in your PayPal account for some reasons. See eventbookingdoc.joomservices.com/trouble...after-making-payment for more information
However, if it's working fine before and the issue just happens for that latest payment, maybe it is a problem with PayPal at that time. You might want to monitor the next registration before making any changes
Tuan
Maybe it is because PayPal IPN is disabled in your PayPal account for some reasons. See eventbookingdoc.joomservices.com/trouble...after-making-payment for more information
However, if it's working fine before and the issue just happens for that latest payment, maybe it is a problem with PayPal at that time. You might want to monitor the next registration before making any changes
Tuan
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5 years 9 months ago #135907
by Darren Whittaker
Replied by Darren Whittaker on topic Registrant still pending
Many thanks.
Someone had changed Log IPN Messages in your plugin to No
Someone had changed Log IPN Messages in your plugin to No
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5 years 9 months ago #135908
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registrant still pending
Actually, No is default setting and it won't cause the issue you are having.
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5 years 9 months ago #135909
by Darren Whittaker
Replied by Darren Whittaker on topic Registrant still pending
I enabled IPN and I'll see if this works.
On another website/paypal account, this is not enabled but I don't have the same problem.
On another website/paypal account, this is not enabled but I don't have the same problem.
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5 years 7 months ago #136900
by Paul McDonald
Replied by Paul McDonald on topic Registrant still pending
Darren ... did you find a solution? I'm experiencing this issue when using paypal as well.
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5 years 7 months ago #136910
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registrant still pending
Hi Paul
Are you having this issue with all registrations? Or it just happens with some small number of registrations?
Tuan
Are you having this issue with all registrations? Or it just happens with some small number of registrations?
Tuan
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