zoom tags missing

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1 week 6 days ago #135740 by Simon
zoom tags missing was created by Simon
Hi
I've just created an even which includes a zoom meeting. I have enabled the plugin and built the app as described in the documents. I have inserted the token in the plugin. However, when I use the email tags as described in the documentation the tag does not convert. It just appears as a tag in the email. The tags do not appear in the available tags list in the configuration either.
Do I have to enable the tags in some way?

Thank you in advance

Si

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1 week 6 days ago #135761 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic zoom tags missing
Hi Simon

The main question here is when someone registers for the event like that, do you see them being added into zoom registrants?

Tuan

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1 week 5 days ago #135766 by Simon
Replied by Simon on topic zoom tags missing
Hi Tuan
Thanks for the quick reply. I wondered that too and checked. They hadn't been registered but your question prompted me to check the logs on Zoom. I firstly discovered that you need a paid account (So I subscribed), double checked the app settings and tried again.

It worked!
Thank you for the prompt. I'm not a developer so I can be a little slow getting to solutions ;)

Regards
SI

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1 week 4 days ago #135784 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic zoom tags missing
Great, thanks Simon for the update and happy to hear that it's working as expected now

Tuan

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