URGENT: Weird Behaviour of The Deposit Feature
- Richard
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- I am a freelance web developer
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3 years 10 months ago - 3 years 10 months ago #134998
by Richard
URGENT: Weird Behaviour of The Deposit Feature was created by Richard
Hi,
I'm using the shopping cart feature of the EB extension and while testing the deposit feature of the extension, I observed a weird behaviour.
For example, if you have two events in the shopping cart, (Event-1) one without deposit payment (requires full payment upon registration) and (Event-2) another event with deposit payment (requires at least the set deposit payment amount upon registration).
If the registrant chooses the [Deposit Payment] option under [Payment Type] field, the deposit amount (i.e., the amount required for the registration of both events in the shopping cart will be the set deposit amount for the second event (Event-2).
For example:
Event-1 => $100 (full payment required upon registration)
Event-2 => $50 (required 50% deposit payment upon registration, i.e., $25)
With the above scenario, the deposit payment amount should have been $125 ($100 Event-1 full cost + $25 50% of Event-2 cost)
But with the way things are right now, the calculated deposit payment amount will just be $25 (50% of Event-2 cost) and the due amount (the amount to be paid later) will be $125 (Event-1 full cost plus remaining 50% cost of Event-2)
This is not the right way to go.
Please can there be a fix for this bug soon.
Regards,
Rich
I'm using the shopping cart feature of the EB extension and while testing the deposit feature of the extension, I observed a weird behaviour.
For example, if you have two events in the shopping cart, (Event-1) one without deposit payment (requires full payment upon registration) and (Event-2) another event with deposit payment (requires at least the set deposit payment amount upon registration).
If the registrant chooses the [Deposit Payment] option under [Payment Type] field, the deposit amount (i.e., the amount required for the registration of both events in the shopping cart will be the set deposit amount for the second event (Event-2).
For example:
Event-1 => $100 (full payment required upon registration)
Event-2 => $50 (required 50% deposit payment upon registration, i.e., $25)
With the above scenario, the deposit payment amount should have been $125 ($100 Event-1 full cost + $25 50% of Event-2 cost)
But with the way things are right now, the calculated deposit payment amount will just be $25 (50% of Event-2 cost) and the due amount (the amount to be paid later) will be $125 (Event-1 full cost plus remaining 50% cost of Event-2)
This is not the right way to go.
Please can there be a fix for this bug soon.
Regards,
Rich
Last edit: 3 years 10 months ago by Richard.
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- Richard
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- I am a freelance web developer
3 years 10 months ago #135068
by Richard
Replied by Richard on topic URGENT: Weird Behaviour of The Deposit Feature
Hi, any solution to the above bug in sight?
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- Tuan Pham Ngoc
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3 years 10 months ago #135071
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic URGENT: Weird Behaviour of The Deposit Feature
Hi Rich
This is a hard issue and I haven't had a chance to review it yet. I will try to look at it during this weekend
Regards,
Tuan
This is a hard issue and I haven't had a chance to review it yet. I will try to look at it during this weekend
Regards,
Tuan
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- Tuan Pham Ngoc
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3 years 10 months ago #135072
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic URGENT: Weird Behaviour of The Deposit Feature
BTW, could you please submit a support ticket letting us know the email the client used to purchase the product or PayPal Transaction ID of the purchase? We need to verify the order (sorry for the inconvenience)
Tuan
Tuan
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- Richard
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- I am a freelance web developer
3 years 10 months ago #135074
by Richard
Replied by Richard on topic URGENT: Weird Behaviour of The Deposit Feature
Ok, I will get the required details from my client and get back to you via support ticket.
Regards,
Rich
Regards,
Rich
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- Tuan Pham Ngoc
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3 years 10 months ago #135094
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic URGENT: Weird Behaviour of The Deposit Feature
Thanks Rich. I received the the information
Tuan
Tuan
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- Richard
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3 years 10 months ago - 3 years 10 months ago #135352
by Richard
Replied by Richard on topic URGENT: Weird Behaviour of The Deposit Feature
Hi Tuan,
Any solution for this problem at the moment?
Regards,
Rich
--
Any solution for this problem at the moment?
Regards,
Rich
--
Last edit: 3 years 10 months ago by Richard.
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