Creation of members not complete

  • Didier MENE
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5 years 10 months ago #134823 by Didier MENE
Creation of members not complete was created by Didier MENE
Hello,

For my lessons I ask people to create an account.

But when they create their accounts it is not complete. Activation does not take place. In order for them to use their accounts I have to go into the joomla administration to activate the users one by one ...

Isn't there a way to do this better? Because like that it's not usable automatically.

TX

Didier

www.dragon-phoenix.fr

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5 years 10 months ago #134832 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Creation of members not complete
Hello

I guess it's something wrong with your setup only. How do users register for accounts on your site? Via Joomla user registration? or via Membership Pro?

Tuan

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  • Didier MENE
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5 years 10 months ago #134864 by Didier MENE
Replied by Didier MENE on topic Creation of members not complete
Hello Tuan,

no with your module Event Booking.
When a new user register with the joolma module all is OK, but when he register during the inscription on an event the user is not activate.

I deactivated the module because it totally bugged the group registration.

An idea ?

Didier

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5 years 10 months ago #134884 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Creation of members not complete
Hi Didier

For this, we will need to check it directly on your site. Could you please help submitting a support ticket sending us:

- Super admin account of the site
- Link to registration page

We will check to see what's wrong and get it sorted

Regards,

Tuan

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