Sales report

  • Folk Weekend: Oxford
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2 weeks 4 days ago #134288 by Folk Weekend: Oxford
Sales report was created by Folk Weekend: Oxford
Hi there

Can anyone tell me if it's possible to get a sales report for an event within the plug in? Ideally I want a summary of how many people have registered for a particular event and how much money we have taken for it - at the moment the only way I can find this is by exporting registrants and adding a formula into the resulting spreadsheet.

Thanks
Cat

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2 weeks 3 days ago #134305 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Sales report
Hi Cat

1. You can go to Events Booking -> Events, search for that event. There is a column to show total number registrants of that event displayed there. Unfortunately, we do not have an option to show total money collected for that event.

2. So Yes, the only option right now is exporting registrants of that event into Excel and do a quick calculation from there

Regards,

Tuan

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2 weeks 9 hours ago #134437 by Geoffrey Smith
Replied by Geoffrey Smith on topic Sales report
When I export the registrants for an event, there is no amount column in the exported file. You can see the exported columns here: a.cl.ly/7Ku0ZX8P

all we have is just this breath

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2 weeks 4 hours ago #134455 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Sales report
Hello

It's strange amount column is not included. Could you please submit a support ticket sending me:

- Super admin account
- Tell me ID of the event which you exported registrants and do not see the column

I will check to see why amount column is not available and get it sorted

Tuan

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2 weeks 3 hours ago #134456 by Geoffrey Smith
Replied by Geoffrey Smith on topic Sales report
It's done ticket 100470

all we have is just this breath

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2 weeks 3 hours ago #134457 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Sales report
Account is invalid and I could not login. However, the issue might happen because you turned the field off

Go to Events Booking -> Configuration, look at Export Registrants Setting tab, make sure you set the following options to Yes:

Export Amount
Export Discount Amount
Export Tax Amount
Export Gross Amount

Regards,

Tuan

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1 week 3 days ago #134550 by Geoffrey Smith
Replied by Geoffrey Smith on topic Sales report
Yup that fixed it thanks.

all we have is just this breath

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1 week 2 days ago #134555 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Sales report
Great. Thanks for confirming

Tuan

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