Cannot Set "Update Children Events" for existing recurring event

  • Vince Bodie
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5 years 11 months ago #133760 by Vince Bodie
I set up two recurring events and for the first one I was able to select the "Update Children Events" checkbox after saving it. However I created a second recurring event (totally separate event), and after saving it when I select the checkbox it does not save. When the page refreshes the checkbox is not checked.

How can I fix this? I already tried adding a new recurring event and it is doing the same thing.

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5 years 11 months ago #133781 by Tuan Pham Ngoc
Hello

The checkbox is not saved/checked by default. So each time you need to update data from parent to children events, you need to check on that checkbox again

That's how it works

Tuan

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  • Vince Bodie
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5 years 11 months ago #133933 by Vince Bodie

Tuan Pham Ngoc wrote: Hello

The checkbox is not saved/checked by default. So each time you need to update data from parent to children events, you need to check on that checkbox again

That's how it works

Tuan


I am still having issues with this. Even though the checkbox is checked, the child events to do not update. I cannot just delete the child events because we have people signed up for them. What do we do?

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  • Vince Bodie
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5 years 11 months ago #133934 by Vince Bodie
It turns out that some things are in fact updating (such as Ticket Types), but the Custom Registration Handle URL field is not updating.

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5 years 11 months ago #133943 by Tuan Pham Ngoc
Hi Vince

Please see my answers on support ticket for the reason

Tuan

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