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Cannot Set "Update Children Events" for existing recurring event
- Vince Bodie
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5 years 11 months ago #133760
by Vince Bodie
Cannot Set "Update Children Events" for existing recurring event was created by Vince Bodie
I set up two recurring events and for the first one I was able to select the "Update Children Events" checkbox after saving it. However I created a second recurring event (totally separate event), and after saving it when I select the checkbox it does not save. When the page refreshes the checkbox is not checked.
How can I fix this? I already tried adding a new recurring event and it is doing the same thing.
How can I fix this? I already tried adding a new recurring event and it is doing the same thing.
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- Tuan Pham Ngoc
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5 years 11 months ago #133781
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Cannot Set "Update Children Events" for existing recurring event
Hello
The checkbox is not saved/checked by default. So each time you need to update data from parent to children events, you need to check on that checkbox again
That's how it works
Tuan
The checkbox is not saved/checked by default. So each time you need to update data from parent to children events, you need to check on that checkbox again
That's how it works
Tuan
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- Vince Bodie
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5 years 11 months ago #133933
by Vince Bodie
I am still having issues with this. Even though the checkbox is checked, the child events to do not update. I cannot just delete the child events because we have people signed up for them. What do we do?
Replied by Vince Bodie on topic Cannot Set "Update Children Events" for existing recurring event
Tuan Pham Ngoc wrote: Hello
The checkbox is not saved/checked by default. So each time you need to update data from parent to children events, you need to check on that checkbox again
That's how it works
Tuan
I am still having issues with this. Even though the checkbox is checked, the child events to do not update. I cannot just delete the child events because we have people signed up for them. What do we do?
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- Vince Bodie
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5 years 11 months ago #133934
by Vince Bodie
Replied by Vince Bodie on topic Cannot Set "Update Children Events" for existing recurring event
It turns out that some things are in fact updating (such as Ticket Types), but the Custom Registration Handle URL field is not updating.
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- Tuan Pham Ngoc
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5 years 11 months ago #133943
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Cannot Set "Update Children Events" for existing recurring event
Hi Vince
Please see my answers on support ticket for the reason
Tuan
Please see my answers on support ticket for the reason
Tuan
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