Invoice [ITEM_NAME] does not include date

  • Allen
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5 years 11 months ago #133497 by Allen
Hi,

I have lots of the same event manually scheduled on different dates. Since the event name is the same, it is important for the event start date to be listed on the invoice along with [ITEM_NAME] so that the invoice is very clear in distinguishing which particular even is being billed.

How can I do this?

Thanks,

Allen

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5 years 11 months ago #133501 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Invoice [ITEM_NAME] does not include date
Hi Allen

If I remember correctly, you can go to Events Booking -> Configuration, look at Themes tab, set Show Event Date config option to Yes

Then check it again, Event Date should be shown (there and some other places) to make it easier for management in case there are many events with same title but different date

Tuan

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5 years 10 months ago - 5 years 10 months ago #134579 by Allen
Replied by Allen on topic Invoice [ITEM_NAME] does not include date
Hello Tuan,

I have "Show Date" selected everywhere possible in Themes. Please see attached.

Yes, the date is displayed in all places except on the invoice itself. Please see attached. I need it to be included on the invoice itself.

Likewise, I need the registered student names to appear on the invoice itself, especially when the customer registers a group. When a company processes the invoice internally to get it approved for payment, the internal approval process usually requires the participant names to be listed on the invoice.

Thanks,

Allen
Last edit: 5 years 10 months ago by Allen.

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5 years 10 months ago #134581 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Invoice [ITEM_NAME] does not include date
Hello

For invoice, you can easily use [EVENT_DATE] tag to show date of the event

Tuan

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5 years 10 months ago #134589 by Allen
Replied by Allen on topic Invoice [ITEM_NAME] does not include date
I just put [EVENT_DATE] next to [ITEM_NAME] on the invoice template?

And if the person is submitting a single registration purchase for multiple different events? This will work?

Allen

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5 years 10 months ago - 5 years 10 months ago #134590 by Allen
Replied by Allen on topic Invoice [ITEM_NAME] does not include date
Am submitting a support ticket since I need to include attachments containing sensitive information.
Last edit: 5 years 10 months ago by Allen.

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5 years 10 months ago #134609 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Invoice [ITEM_NAME] does not include date
Thanks Allen

We will work together via support ticket to get the issue sorted

Tuan

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