Event registration - "SMTP Error! Could not authenticate."

  • ci-zeto
  • Topic Author
  • Offline
  • New Member
  • New Member
More
5 years 3 weeks ago #133465 by ci-zeto
Hello

I'm experience strange thing. On event registration form users fill e-mail, but message after registration does not reach only specific e-mail domain - other ones working good.

I'm using SMTP with SSL/TLS and authenticate SMTP (user and password). In Joomla global configuration testing message works without issues.

That strange thing is that after clicking registration button error message appears - "SMTP Error! Could not authenticate.", but only on Google Chrome that error does not appear (with identical e-mail while registration to event). Why error does not appear in Google Chrome?

Please Log in or Create an account to join the conversation.

More
5 years 3 weeks ago #133475 by Tuan Pham Ngoc
Hello

That error message is Joomla system error message and is styled by your site template css. In case the error message is not displayed on Google Chrome, I guess there is some style issue with the template somehow and make the error message invisible (just guess base on your description only)

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc