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Registrant activated after payment

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6 years 6 months ago #133379 by Chris
Registrant activated after payment was created by Chris
We are using 2 payment methods: Off-line & PayPal
Off-line works as expected > Register > Admin & registrant receives notification > Admin activates when payment confirmed
If you choose PayPal, the admin does not receive notification and the registrant has to be manually activated even if the Payment was confirmed by PayPal
Thanks for your help
Chris

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6 years 6 months ago #133380 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registrant activated after payment
Hi Chris

There are many reasons could cause this error. Could you please follow instructions at eventbookingdoc.joomservices.com/trouble...after-making-payment to see if it solves the issue?

Tuan

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