Mails and messages: insert date of the message in the body

Hi,

Is it a tag to insert the actual date (the date of the day we send the message) in the body head of a message, btw "Paris, le [DATE]" ?

Thanks!
Robert

Hello Robert

Just use the tag you wrote [DATE] . It's exactly what you need

Tuan

Thanks Tuan, it works fine!

I've another problem: I'm using a radio custom field and messages depending of the selected radio field. It works on the form, on the site message after registration and in the first emails to the registrant (their description is correctly displayed).
But these messages fields aren't displayed on the reminder messages.
Is it normal that these tags are not displayed in these reminder emails?

Hello

What tag you are using in the reminder email message to display that data?

Tuan

Hello,

They are "messages" custom fields named "epr_resident", "epr_naturl" and so on, so I'm using tags [EPR_RESIDENT],[EPR_NATURL]...

As I said, they are displayed on registration page, registration confirmation on the site and the registrant mail (where I'm using [REGISTRATION_DETAIL]), but not on the reminder mails where I need their description.

Hello Robert

Are you using latest version of the extension? If so, I would say that the tag should be supported (you can use same tags with the tag use on registration email)

Regards,

Tuan

Hi Tuan,

The version of Events Booking is 3.11.0
I really don't understand why it works on registration messages and mail but not on reminder mails.
The only difference is that I'm using [REGISTRATION_DETAILS] in registration mail, and all these particular tags in the reminder mail:
[EPR_QUEBEC]
[EPR_QCONJOINT]
[EPR_CANADA]
[EPR_FRANCE_ETUDES]
[EPR_FRANCE_ETUDES_ORAL]
[EPR_RESIDENT]
[EPR_NATURL]
In the mail, they are empty though description of the good one (depending of the radio item selected) is displayed on the site and the registration mail.

Best regards,
Robert

PS: Events booking administration page said that it was the last version, but I just saw there is a 3.11.1 and installed it with no changes for theses tags.

Hello

1. I released new version 3.11.1 this afternoon, that's the reason you see new version, no worry

2. About the tag, it's not listed as one of available tags but it should still works (it was not supported in the past but it's now being supported)

3. So :

- If you inserted the tag but when reminder email is sent, the tag is not being shown in the email. In that case, might be something special causing the error. Please submit a support ticket sending us super admin account and tell me ID of a sample field which does not work so that I can check it

Regards,

Tuan

Thanks Tuan,
I have the same problem with other tags, so I will open a ticket.

OK Robert. I will check and reply you via support ticket

Regards,

Tuan