I would like to use the facilities of event booking to send a reminder to registrant for the remaining payment to be made.
I may use the "Offline Payment Reminder Email" that is common to all event. However [AMOUNT] is the total amount due by the group and I want to ask for the total amount due minus the deposit paid.
For deposit I have found [DEPOSIT_PAID] but I have not found any [BALANCE_DUE] or [REMAINING_DUE]
1) Is-it possible to indicate the remaining amount to be paid.
2) If yes, is the email sent only to the billing group or to all participants with the amount, deposit and remaning due specific to each participant ?
As an alternative solution I could use the first and second reminders that are associated with each event.
I may use the first reminder to ask payment completion 70 days before departure and the second reminder for any other details say 7 days before.
I have of course the same questions.
1) What are the tag to be inserted to indicate the total amount due, the deposit paid and the balance
2) is the email sent only to the billing group or to all participants with the amount, deposit and remaining due specific to each participant.
Well, if nothing can be made automatically, too bad, I will continue to use Outlook and Excel to generated my reminder emails !
Thanks for your usual very good advises.
Last edit: 1 week 2 days ago by Lionel Charrier. Reason: Said the a solution is found to the question.
I will use the first reminder as a call to pay balance due.
I have disabled Plugin "Events Booking - Payment Reminder" to avoid duplicate sending.
First reminder seems far better :
1) it can be specific to each event in therms of contains and number of days for sending before start even at the event configuration level.
2) I found how to set-up a cron for that.(Plugin ebreminder) with
www.mywebsite/index.php?trigger_reminder_code=codesetupinplugin with codesetupinplugin the value entered in field "Trigger Reminder Code" of the plugin.
3) Events Booking - Reminder allows to control sending to o group billing and or to group members
4) Events Booking - Reminder allows to limit the number of mail sent at each cron occurence to be within the limitations of my Web Hosting Services.