How to hide billing adres for a free event?

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7 months 2 weeks ago #131915 by Nico Bouwman
How to hide billing adres for a free event? was created by Nico Bouwman
I have paid and free events. Because for the paid events people can choose 2 events to book, I have activated 'Activate Shopping Cart?' (Yes)
This has also results for the free events. When someone books a free event, he also is ask for billing address (name and email)
'Show Billing Step For Free Events' is set on 'No'. So I expected not to see Billing address (Invoice address).

What to do to hide this info? Has it something to do with Display Settings of each custom field?
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7 months 2 weeks ago #131924 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How to hide billing adres for a free event?
Hello

We do not have an option to allow hiding these information on shopping cart. So at least you should have first_name and email collected for that step

For other fields, if you don't want to be displayed, edit these fields, change Display In setting to Group Member Form and it will only be collected for member. Could you please try that option?

Regards,

Tuan

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7 months 2 weeks ago - 7 months 1 week ago #131979 by Nico Bouwman
Replied by Nico Bouwman on topic How to hide billing adres for a free event?
I use 2 kinds of events:
A - is free and people usual book one event for 1 or 2 persons.
B - is a paid event, and people can book 1 or 2 of this type events with 1 or 2 persons.
For B-type events I switched on 'shopping cart' to make it possible for B to order 2 events.
But for A I do not need to sell more events at once, so I do not need a shopping cart. People who want to come with 2 persons (man and wife) can make it a group.

First I had no 'shopping cart' and people who book an A event as a group, did not see billing adres info.

I already turned of address, zip and city, but they have to fill in twice their name and e-mail.
Is their a possibility to use groupregistration without shopping cart for A-type events.
And shopping-cart for B-type events?

update:
I have to go live with my website and like to get a solution.
I also tried another events registration solution, but that one can register only one person.
Last edit: 7 months 1 week ago by Nico Bouwman. Reason: typos and more info
The following user(s) said Thank You: Annamarie Hessman

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5 months 4 weeks ago #133178 by Annamarie Hessman
Replied by Annamarie Hessman on topic How to hide billing adres for a free event?
I also need help with this -- there is no reason for us to collect a full address for free events. We only want to require them to register/identify themselves in order to register.

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5 months 4 weeks ago #133180 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How to hide billing adres for a free event?
Hello

Are you using shopping cart or using individual group registration?

Please let me know so that I can guide you further

Tuan

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5 months 4 weeks ago #133189 by Annamarie Hessman
Replied by Annamarie Hessman on topic How to hide billing adres for a free event?
I have turned them both on. I can foresee users wanting to register multiple attendees for an event, or register for multiple events. Most of our events are free and open to the public, but we do have a small handful of paid events. We will be using Paypal for processing payment for paid events.

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5 months 4 weeks ago #133194 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How to hide billing adres for a free event?
Hi

If I understand your requirement correctly, you just need to go to Events Booking -> Configuration, set Show Billing Step For Free Events config option to No and it will work as expected

Tuan

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5 months 4 weeks ago #133196 by Annamarie Hessman
Replied by Annamarie Hessman on topic How to hide billing adres for a free event?
I already have "Show Billing Step for Free Events" set to "No."

The address fields are required on the Checkout screen.

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5 months 4 weeks ago #133202 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How to hide billing adres for a free event?
Ah

We do not allow skip billing address for shopping cart mode (because when you are using shopping cart, user can register for multiple events (mean it could contain both free and paid events), so we could not know when to enable/disable billing address

If you want to disable billing information section, disable shopping cart. Go to Events Booking -> Configuration, set Activate Shopping Cart config option to No, then check it again to see if it solves the issue

Regards,

Tuan

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