Can attendees download their ticket from registration history?(not working here)

  • StreetSportService
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2 weeks 1 day ago - 2 weeks 1 day ago #131833 by StreetSportService
Hi

Can attendees download their ticket(s) from registration history in user profile (together with the ticket being send bu mail)?

I can only download the Invoice from registration history in user profile.
The download of ticket(s) is not working here.
Last edit: 2 weeks 1 day ago by StreetSportService.

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2 weeks 1 day ago #131835 by Tuan Pham Ngoc
Hello

Ticket can be downloaded from history unless there is something wrong with the setting. You can submit a support ticket sending us:

- Super admin account
- A registrant account which is having this issue
- Link to the history page

We will check to see why there is no link to download ticket and get it sorted

Tuan

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Moderators: Tuan Pham Ngoc