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Can attendees download their ticket from registration history?(not working here)

StreetSportService
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6 years 7 months ago - 6 years 7 months ago #131833 by StreetSportService

Can attendees download their ticket from registration history?(not working here) was created by StreetSportService

Hi

Can attendees download their ticket(s) from registration history in user profile (together with the ticket being send bu mail)?

I can only download the Invoice from registration history in user profile.
The download of ticket(s) is not working here.

Last edit: 6 years 7 months ago by StreetSportService.

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Tuan Pham Ngoc
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6 years 7 months ago #131835 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Can attendees download their ticket from registration history?(not working here)

Hello

Ticket can be downloaded from history unless there is something wrong with the setting. You can submit a support ticket sending us:

- Super admin account
- A registrant account which is having this issue
- Link to the history page

We will check to see why there is no link to download ticket and get it sorted

Tuan

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Can attendees download their ticket from registration history?(not working here)

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