404 - Page not found when clicking an event image

  • Nikola Petras
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6 years 3 months ago #130865 by Nikola Petras
Hello. Firs the events booking component is amazing

I am using it during the last year for my concert website

Last week a subscribed again and updated the component to the last version but something went wrong

I have 2 main sections Upcomming events and Events Archive (passed events)

1. Upcoming events shows the upcoming events Poster, tickets info and etc.
rocklivebg.com/web2/index.php/events/upcoming-events

When you click the image it opens the event!

2. passed events shows the event archive.
After the update when i add passed event to the website the image is uploaded in images/com_eventbooking/events
And it looks ok in table view

rocklivebg.com/web2/index.php/events-2006

but when clicking on the thumbnail of the image I get 404 error

This happens after the update. All of the other events that were added before the update work fine. After clicking they open an image

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6 years 3 months ago #130873 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic 404 - Page not found when clicking an event image
Hello Nikola

Could you please submit a support ticket sending us:

- Super admin account of the site
- Link to the page
- Tell us the event (ID) which is having this error

We will check to see why the issue happens and get it sorted

Tuan

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  • Nikola Petras
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6 years 3 months ago #130878 by Nikola Petras
Replied by Nikola Petras on topic 404 - Page not found when clicking an event image
Hello Tuan
Thank you for the quick reply
Ticket is created :)

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6 years 3 months ago #130890 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic 404 - Page not found when clicking an event image
Thanks Nikolas. We will check and tell you the reason of the error via support ticket

Tuan

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6 years 3 months ago #130914 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic 404 - Page not found when clicking an event image
Just want to update that this issue was sorted via support ticket

Regards,

Tuan
The following user(s) said Thank You: Nikola Petras

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6 years 3 months ago #130925 by Nikola Petras
Replied by Nikola Petras on topic 404 - Page not found when clicking an event image
Huge Thanks to Tuan and the team for the quick response!

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6 years 3 months ago #130932 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic 404 - Page not found when clicking an event image
Thanks Nikola for confirming. Please continue using the extension. If you have any questions or need help, please don't hesitate to ask.

Happy New Year !

Tuan

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