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After failed stripe payment, reload the checkout form with all info
- Donal
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6 years 3 months ago #130515
by Donal
After failed stripe payment, reload the checkout form with all info was created by Donal
Hi,
At the moment, we have a fairly involved registration checkout form. It is especially long if there are a number of members in the group. Currently, if somebody enters a wrong digit in their credit card info, an error page is loaded, and the user needs to enter all of the details from scratch again.
Is there an option to change this behaviour, so all of the data is entered for the user, except for the credit card details?
Regards,
Donal
At the moment, we have a fairly involved registration checkout form. It is especially long if there are a number of members in the group. Currently, if somebody enters a wrong digit in their credit card info, an error page is loaded, and the user needs to enter all of the details from scratch again.
Is there an option to change this behaviour, so all of the data is entered for the user, except for the credit card details?
Regards,
Donal
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- Tuan Pham Ngoc
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6 years 3 months ago #130530
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic After failed stripe payment, reload the checkout form with all info
Hi Donal
The data should be kept instead of empty. Could you please go to Events Booking -> Configuration, make sure Auto Populate Registration Form Data config option set to Yes?
Tuan
The data should be kept instead of empty. Could you please go to Events Booking -> Configuration, make sure Auto Populate Registration Form Data config option set to Yes?
Tuan
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