- Posts: 22
- Thank you received: 1
Waiting list - Request payment button
- Nemis
- Topic Author
- Offline
- Junior Member
-
I was reading documentation for waiting list. I was specially interested into "Request payment button" function. I wondering why I do not have that button in my toolbar? Is it a bug or I am doing something wrong?
2. You can go to Events Booking -> Registrants, filter registrants by waiting list status. Then select the individual waiting list you want to become registrant (to replace the cancelled registrant), press Request payment button in the toolbar. When you do that, a request payment email will be sent to that registrant to allow him to click on to make payment and become registrants in the system. Make sure you go to Events Booking -> Emails & Messages, look at Waiting List Messages tab, change Payment request email subject and Request payment email body messages to meet your own need before requesting
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
What version of the extension you are using? If you are using latest version and have waiting list enabled, you should see the button available
Tuan
Please Log in or Create an account to join the conversation.
- Nemis
- Topic Author
- Offline
- Junior Member
-
- Posts: 22
- Thank you received: 1
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
The button should be displayed in the toolbar, at the end
If you don't see that button, submit a support ticket sending us super admin account of your site so that we can check it
Tuan
Please Log in or Create an account to join the conversation.
- Nemis
- Topic Author
- Offline
- Junior Member
-
- Posts: 22
- Thank you received: 1
I cannot give admin account because it is production site and because of GDPR. If needed I will try to reproduce that on another site.
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
The button will always be shown if you have Activate waitinglist feature config option set to Yes (it does not depends on data in the registration record)
Tuan
Please Log in or Create an account to join the conversation.
Support
Documentation
Information
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.