Conditionnal field in invoices

Hello,

I need to make a special mention in the PDF of invoices, for canceled orders.
I think we can not put a condition in the display of fields in the invoice template.
I imagined creating a hidden custom field to store the mention to display, but I do not know if this is possible.
If you have ideas, I'm interested.
Thanks!

Hi Didier

Unfortunately, we do not support conditional field in invoice PDF, so there is no way to make it works like that/handle it

Tuan

Hello Tuan,
Thank you for your answer.
I think what I am trying to do should be integrated in future developments, as this is an accounting and legal problem.
When a customer makes an order we create an invoice. When he cancels his order we must create a credit note. In many countries it is a legal obligation against fraud.
After consulting several accountants, there is a simple trick to solve the problem. If an order or reservation is canceled, simply replace the word "Invoice" with "Credit note".
Attention, I'm not sure of the English translation. In French, "Credit note n°XXXX" = "Avoir sur facture n° XXXX".
This request is of course valid for Event Booking and for Membership Pro.

I would like to hear from other users and you on this topic: how do they manage cancellations and refunds, what documents do they provide to their clients, what documents do they keep for tax services?

Regards