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Explore our services MODULE Events Booking - Search Events | Category ID break the search
- Chabo Communications and Design
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6 years 11 months ago #129701
by Chabo Communications and Design
MODULE Events Booking - Search Events | Category ID break the search was created by Chabo Communications and Design
Hi,
On the module of search Events, when we add 1 or multiple category, the drop-down of categories disappear.
I try with 1 or multiple, same issue.
I try with different layout, same issue.
I don't have any custom.
Any idea?
Regards,
Mat
On the module of search Events, when we add 1 or multiple category, the drop-down of categories disappear.
I try with 1 or multiple, same issue.
I try with different layout, same issue.
I don't have any custom.
Any idea?
Regards,
Mat
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
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6 years 11 months ago #129708
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic MODULE Events Booking - Search Events | Category ID break the search
That's strange Mat. Could you please submit a support ticket sending us:
- Super admin account of your site
- Link to the page which the module is being displayed
We will check to see what's causing the issue and get it sorted
Regards,
Tuan
- Super admin account of your site
- Link to the page which the module is being displayed
We will check to see what's causing the issue and get it sorted
Regards,
Tuan
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- Tuan Pham Ngoc
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6 years 11 months ago #129862
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic MODULE Events Booking - Search Events | Category ID break the search
Hi Mat
Actually, after checking again, it's how the system is designed to work to allow you to configure a module to search for events from one selected category only
That mean if you enter a category id into Category ID, the system will only search for events from that category. Users cannot choose to search for events from other categories, so hiding the categories dropdown is expected behavior
Please let us know if you still have questions or need more explanation
Tuan
Actually, after checking again, it's how the system is designed to work to allow you to configure a module to search for events from one selected category only
That mean if you enter a category id into Category ID, the system will only search for events from that category. Users cannot choose to search for events from other categories, so hiding the categories dropdown is expected behavior
Please let us know if you still have questions or need more explanation
Tuan
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