Not able to upload new verision

I'm not able to upload the new Events Booking Update Package, I get the error:

Warning
Error connecting to the server: 403

and

Error
Failed to download package. Download it and install manually from www.joomdonation.com/index.php?option=co...ckage&document_id=56 .

But i'm not able to download manually from that url,

Hello

Maybe it's because you haven't configured Download ID yet. Please follow instructions at eventbookingdoc.joomservices.com/getting...on#use-joomla-update , configure Download ID, then check it again.

If update still does not work, submit a support ticket sending us super admin account of your site. We are going to check to see what's wrong and get it sorted

Tuan

That was it! Thank you!

Great. Thanks for confirming

Tuan