Custom reminder mail

  • NathalieBekx
  • Topic Author
  • Offline
  • New Member
  • New Member
More
6 years 5 months ago #128894 by NathalieBekx
Custom reminder mail was created by NathalieBekx
Hi everyone!

I would like to add a link URL to the reminder mail so people can read the whole discription of the event again.
I was wondering if i can create a custom reminder mail for each event where i can chage the link myself Or is there another solution for this problem?

Cheers,
Renato Lopes

Please Log in or Create an account to join the conversation.

  • Tuan Pham Ngoc
  • Away
  • Administrator
  • Administrator
More
6 years 5 months ago #128903 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom reminder mail
Hello

In this case, I think the only solution would be setting up custom reminder email message for each event as you said

Tuan

Please Log in or Create an account to join the conversation.

  • NathalieBekx
  • Topic Author
  • Offline
  • New Member
  • New Member
More
6 years 5 months ago #128909 by NathalieBekx
Replied by NathalieBekx on topic Custom reminder mail
Hi

And how do i do that? I found there is a tab on the event itself to edit and make a custom reminder mail but the events still send the general mail. how do i change that?

Cheers

Please Log in or Create an account to join the conversation.

  • Tuan Pham Ngoc
  • Away
  • Administrator
  • Administrator
More
6 years 5 months ago #128911 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom reminder mail
Hello

If you setup the message under the event, that message will be used to send email, not the global message

How do you know that the global message is used? Could you please submit a support ticket sending us super admin account and tell me ID of that event so that I can check it?

Please note that you need to setup a real message. If you setup a too short message (for example, less than 10 characters), that custom message will be ignored

Tuan

Please Log in or Create an account to join the conversation.

  • NathalieBekx
  • Topic Author
  • Offline
  • New Member
  • New Member
More
6 years 5 months ago #128914 by NathalieBekx
Replied by NathalieBekx on topic Custom reminder mail
Thank you Tuan,

I'm just testing the site and the events before the launch of the site. I just put some letters to see if the reminder mails work. I'll make a real email and try it again! If it doesnt work i'll make a ticket. Thank you for your help!

Please Log in or Create an account to join the conversation.

  • Tuan Pham Ngoc
  • Away
  • Administrator
  • Administrator
More
6 years 5 months ago #128919 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom reminder mail
OK. I'm sure it will work. It just doesn't work because you put too short message for the event and the system ignores it

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc