Adding registrants in the backend with discount or zero cost

Hi Guys

When we add a registrant to an event through the backend of the website and set the price to £0 the email still shows the full cost of the event. It also shows the full amount if we put a discount in the backend (keeps defaulting to the full price).

How can we set this so its enters the price we put in and does not keep defaulting to the event amount?

We are using shopping cart on the front end if that makes any difference.

Thanks
Alison

Could you please attach a screenshot showing me the data you entered?

If you enter data (like 0) for amount fields, amount won't be calculated base on event price. The amount will only be calculated base on event price if you leave these amount fields empty

Regards,

Tuan

Hi Tuan
I have made a quick screen video to show you, I will raise a ticket to share (as it has personal data in it)