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Total not displayed during registration
- John Croce
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6 years 6 months ago #128518
by John Croce
Total not displayed during registration was created by John Croce
Hi,
I've setup my test site and everything is working perfectly. The only thing I can't figure out is this… during the registration process, at the very bottom it displays PAYMENT INFORMATION including the labels AMOUNT, PAYMENT PROCESSING FEE, and GROSS AMOUNT with empty fields. The fields can't be filled in by the user and I wouldn't expect them to be able to do that.
If I push forward and use PayPal as the payment method, the payment amount in the cart is correct.
So my question is this… Why is the Event process not displaying the amounts during registration?
Best Regards,
John
I've setup my test site and everything is working perfectly. The only thing I can't figure out is this… during the registration process, at the very bottom it displays PAYMENT INFORMATION including the labels AMOUNT, PAYMENT PROCESSING FEE, and GROSS AMOUNT with empty fields. The fields can't be filled in by the user and I wouldn't expect them to be able to do that.
If I push forward and use PayPal as the payment method, the payment amount in the cart is correct.
So my question is this… Why is the Event process not displaying the amounts during registration?
Best Regards,
John
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- Tuan Pham Ngoc
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6 years 6 months ago #128520
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Total not displayed during registration
Hi John
I believe it causes by some css conflict with your site template. Please submit a support ticket sending us:
- Super admin account of the site
- Link to the page which we can add events to cart and see this issue
We will check to see why the issue happens and get it sorted
Tuan
I believe it causes by some css conflict with your site template. Please submit a support ticket sending us:
- Super admin account of the site
- Link to the page which we can add events to cart and see this issue
We will check to see why the issue happens and get it sorted
Tuan
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- John Croce
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6 years 6 months ago #128523
by John Croce
Replied by John Croce on topic Total not displayed during registration
Thank you. I was able to fix this by identifying the code that was causing the conflict.
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- Tuan Pham Ngoc
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6 years 6 months ago #128525
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Total not displayed during registration
OK John. Please continue using the extension. If you have any questions, please don't hesitate to ask us
Tuan
Tuan
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