Can't get a working copy of 1.3

  • jeff@marymoor.com
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14 years 4 months ago #6621 by jeff@marymoor.com
Can't get a working copy of 1.3 was created by jeff@marymoor.com
I'm able to download 1.3 from my Order History page, but the resulting file doesn't work. Windows says it's empty; WinZip says it's a corrupt archive.

Anyone else having this problem?

(I opened a ticket but haven't gotten a reply yet, and hoping someone on the forum might be able to get me help ASAP.)

jeff

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  • Tuan Pham Ngoc
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14 years 4 months ago #6643 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Can't get a working copy of 1.3
Hi Jeff

I sent the latest version to you via email. Not sure why the zip file was broken for you because other clients still can download it without any problem.

Sorry for could not replying you before. I had two days off for new year holiday !

Thanks,

Tuan

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14 years 4 months ago #6780 by johk
Replied by johk on topic Re: Can't get a working copy of 1.3
I had the same probelm but when downloading via IE but it worked OK when downloading via Chrome

johk

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14 years 4 months ago #6782 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Can't get a working copy of 1.3
Hi everyone

I have some customers reported this problem so far, strange thing is that It only happens for some customers, others can still download the update without any problem.

So if you get any problem with the download, feel free to drop an email to contact@joomdonation.com and I will send you the extension via email.

Thanks,

Tuan

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