Contact Form Not Sending Email

Hi-

I tested my Contact form and it says it sends the email but I receive nothing in my designated mailbox, nor did the "send a copy to yourself" function work.

It was working previously. Not sure when it stopped.

Thanks!

Hello Pat

Not sure how your contact form is related to our extension?

Usually, this issue happens because wrong mail settings on your site. Go to System - Global Configuration, Look at Server tab, Mail Settings section, check and correct mail settings if needed, then try again

If it still does not work, you will need to contact your hosting provider and ask them to check mail settings for you

Tuan

Thank you, just checking to see if there were any known issues with it on your end perhaps through interacting with EB.