Events list import problem

  • Torsten Kaletta
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6 years 9 months ago - 6 years 9 months ago #126315 by Torsten Kaletta
Events list import problem was created by Torsten Kaletta
Hi,
i have a problem with imported data. I have exported a demo set and fill out tihs exported Excel list with my new data. Then I import this Excel spreadsheet and see nothing in the backend. In the database table *** _ eb_events` I can see all the import records. Where's the problem? My exported format was xlsx, xls, and csv, with all the same result.
Technical infos: this page is only on my PC with xampp as server. Joomla is actual, Event Booking is version 3.10.2, XAMPP is with PHP Version 7.2.3.
I will be happy for a helpful input.

Best regards

Torsten
Last edit: 6 years 9 months ago by Torsten Kaletta.

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6 years 9 months ago #126319 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events list import problem
Hi Torsten

Honestly, I am unsure about this issue. For this, please setup your site to a public accessible server which we can access so that we can check and correct it

Regards,

Tuan

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6 years 9 months ago #126320 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events list import problem
BTW, when you want to import new events, it should not contain id column in the file which you are using to import

Tuan

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  • Torsten Kaletta
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6 years 9 months ago #126329 by Torsten Kaletta
Replied by Torsten Kaletta on topic Events list import problem
Hello Tuan,

many thanks for your fast answer. I try your suggestion and import the Excel table without id-column. Ok, that wasn't the solutuion.
I have now the site on a public server installed. Please send me a mail adress for sending the login data.

best regards

Torsten

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6 years 9 months ago #126342 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events list import problem
Hello

You can access to Support Tickets menu item on our website www.joomdonation.com/support-tickets.html to submit ticket sending us the information

Regards,

Tuan

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