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Events Booking won't update to 3.10.1
- BillBentley
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6 years 9 months ago #126044
by BillBentley
Events Booking won't update to 3.10.1 was created by BillBentley
My Joomla installation won't update to 3.10.1 so I downloaded the file and tried to install it but got two error messages they are here:
Warning
JInstaller: :Install: Can't find XML setup file.
×
Error
Unable to find install package
What should I do?
Warning
JInstaller: :Install: Can't find XML setup file.
×
Error
Unable to find install package
What should I do?
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- Tuan Pham Ngoc
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6 years 9 months ago #126058
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events Booking won't update to 3.10.1
Hello
Could you please submit a support ticket sending us super admin account of your site so that I can check to see why update does not work and get it sorted for you. Usually, there are few reasons could cause this issue
1. You haven't configured Download ID for the site yet. See eventbookingdoc.joomservices.com/getting...on#use-joomla-update
2. Or the Download ID is used for a different site already. In this case, just access to Download IDs menu item on our website, generate a new Download ID and use it
3. Or the plugin Installer - Events Booking is not enabled. In this case, go to Extensions -> Plugins, enable the plugin
Regards,
Tuan
Could you please submit a support ticket sending us super admin account of your site so that I can check to see why update does not work and get it sorted for you. Usually, there are few reasons could cause this issue
1. You haven't configured Download ID for the site yet. See eventbookingdoc.joomservices.com/getting...on#use-joomla-update
2. Or the Download ID is used for a different site already. In this case, just access to Download IDs menu item on our website, generate a new Download ID and use it
3. Or the plugin Installer - Events Booking is not enabled. In this case, go to Extensions -> Plugins, enable the plugin
Regards,
Tuan
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- BillBentley
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6 years 9 months ago #126254
by BillBentley
Replied by BillBentley on topic Events Booking won't update to 3.10.1
I had the wrong download ID in the configuration. Thanks for the tip!
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- Tuan Pham Ngoc
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6 years 9 months ago #126264
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events Booking won't update to 3.10.1
OK Bill. I'm glad you have it works as expected now
Regards,
Tuan
Regards,
Tuan
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