Events Booking won't update to 3.10.1

  • BillBentley
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6 years 9 months ago #126044 by BillBentley
Events Booking won't update to 3.10.1 was created by BillBentley
My Joomla installation won't update to 3.10.1 so I downloaded the file and tried to install it but got two error messages they are here:

Warning
JInstaller: :Install: Can't find XML setup file.
×
Error
Unable to find install package

What should I do?

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6 years 9 months ago #126058 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events Booking won't update to 3.10.1
Hello

Could you please submit a support ticket sending us super admin account of your site so that I can check to see why update does not work and get it sorted for you. Usually, there are few reasons could cause this issue

1. You haven't configured Download ID for the site yet. See eventbookingdoc.joomservices.com/getting...on#use-joomla-update

2. Or the Download ID is used for a different site already. In this case, just access to Download IDs menu item on our website, generate a new Download ID and use it

3. Or the plugin Installer - Events Booking is not enabled. In this case, go to Extensions -> Plugins, enable the plugin

Regards,

Tuan

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  • BillBentley
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6 years 9 months ago #126254 by BillBentley
Replied by BillBentley on topic Events Booking won't update to 3.10.1
I had the wrong download ID in the configuration. Thanks for the tip!

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6 years 9 months ago #126264 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events Booking won't update to 3.10.1
OK Bill. I'm glad you have it works as expected now

Regards,

Tuan

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