What happened to Auto reminder & registration approval config settings?

  • Deborah Petersen
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6 years 10 months ago #125426 by Deborah Petersen
I cannot find the configuration settings to set payment auto reminder to No and also registration approval to No.

I see a discussion about Auto Reminder in the user manual here: eventbookingdoc.joomservices.com/basic-s...events/add-new-event but I cannot find that setting. Also there must be a setting regarding sending out an email to users for registration approval but I cannot find that either. Also it appears that this email only went out after the admin changed a registration from pending to paid so maybe it is a bug.

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  • Deborah Petersen
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6 years 10 months ago #125427 by Deborah Petersen
Found the auto reminder for offline payment-> it's a plugin. Now I still need to figure out how to get rid of the registration approved email.

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  • Tuan Pham Ngoc
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6 years 10 months ago #125439 by Tuan Pham Ngoc
As replied via support ticket, to turn off certain email, you just need to go to Events Booking -> Emails & Messages, find the subject of that email and empty it

That's true for all emails sent from the system

Tuan

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  • Jonathan Richards
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6 years 10 months ago #125538 by Jonathan Richards
In my event, the fields for email reminders (first and second) are both blank, but emailed are being sent to registered users.

How can I turn off this feature?

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  • Deborah Petersen
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6 years 9 months ago #125539 by Deborah Petersen
It is my understanding that you also have to delete the info in the Subject line. If there is text there then the email gets sent. The body of the email can be blank and it still happens. At least that is how I think it works.

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  • Tuan Pham Ngoc
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6 years 9 months ago #125549 by Tuan Pham Ngoc
Hello

You need to empty subject of the emails in Events Booking -> Emails & Messages section

If you enter it inside the event, you need to empty it there as well

Regards,

Tuan

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