Manage Ticket Types from frontend

  • Deborah Petersen
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6 years 10 months ago #125366 by Deborah Petersen
Manage Ticket Types from frontend was created by Deborah Petersen
I have created a user group called Event Manager that I basically give to only 1 lady who manages events. She has access from the frontend to view/edit registrants but not the backend. For one of my events I have created Ticket Types. When I look at frontend event management it does not allow this user to edit the Ticket Type selected. How do I give her access to do that on the frontend?

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6 years 10 months ago #125367 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Manage Ticket Types from frontend
Hello

I guess it could not be changed because all other ticket types were fully booked? Could you please check?

Tuan

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  • Deborah Petersen
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6 years 10 months ago #125373 by Deborah Petersen
Replied by Deborah Petersen on topic Manage Ticket Types from frontend
There is no ticket limit set on any of the ticket types.

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6 years 10 months ago #125374 by Deborah Petersen
Replied by Deborah Petersen on topic Manage Ticket Types from frontend
OK, I looked at the Ticket Types again more closely. I did not set a capacity for any of the Ticket Types but they apparently auto filled a 0 in that field. So when I went back in on the front end it looked like they were full even though they should not have been. I set the first Ticket Type to a capacity of 100 and then it did appear to be editable. That seems like a bug to me. The capacity field should not be putting in a 0.

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6 years 10 months ago #125375 by Deborah Petersen
Replied by Deborah Petersen on topic Manage Ticket Types from frontend
Do you want me to create a ticket so that you can look at the back end?

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