Where do i see if they check the boxes for privacy policy, newsletter &/ot GDPR

  • Emily Bennett
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6 years 11 months ago #124588 by Emily Bennett
I see where i can edit the message. . .Can I edit the Subscribe to Newsletter statement?

What i can't find is how to see if they checked it, the GDPR, and the privacy policy boxes.

I'm trying to look back through since someone said they didn't check it but wound up on the newsletter list. I'm checking their event registration, but don't see that evidence.

There are other possible ways they got on the list from a diffferent api on a different plugin, so I'm checking all my sources of where.

I've gone to registrants list and clicked on the name. I don't see they any of those items.
I've exported registrants but don't see that as a column.

Basically I'm trying to prove they checked the box and can't find the data. :)

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6 years 11 months ago #124592 by Tuan Pham Ngoc
Hello

1. Exactly what is the message you want to edit? Please make a screenshot showing us that message so that I can understand your need and guide you

2. We don't store the DPPR checkbox checking value. We only have code so that if he does not check on the checkbox, registration won't be processed

3. For check on newsletter checkbox, we store that data in the database but not showing it in the backend when editing registration record. If you really want to show it on registrant edit screen, you can submit a support ticket sending us super admin account of your site so that I can help with editing code show that value

Tuan

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6 years 4 months ago #130095 by Nemis
It would be nice if newsletter checkbox info would be included into export...

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6 years 4 months ago #130120 by Tuan Pham Ngoc
I'm not sure if it's useful. The reason is because if users don't check on that checkbox, they won't be allowed to process/complete the registration

Tuan

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6 years 4 months ago #130150 by Nemis
Well in my case, people need to accept privacy policy which is requirement to continue but I also have checkbox for newsletter which is different intend in GDPR. For me it is important that I can know if user did not check newsletter checkbox so I do not send them emails.

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6 years 4 months ago #130152 by Tuan Pham Ngoc
Hello Nemis

The data for this is stored in the field subscribe_newsletter in #__eb_registrants table .

In Events Booking, users will only be subscribed to newsletters (in case you use plugin such as ACYMailing or Mailchimp) if they check on that checkbox. It does not have any other purpose, so we don't show it anywhere. If you want to exclude them from receiving email (not sure what tool you use to send email), and want to see it, please submit a support ticket so that we can help with showing this information on registration record edit screen

Regards,

Tuan

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6 years 3 months ago #130439 by Nemis
Well that information is useful for us because we have offline database from all sources combined. It much easier if that information is already included in export.

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