Invoice: print main registrant of a group

  • Lorenzo
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
6 years 11 months ago #124316 by Lorenzo
Dear Tuan,
I'm printing the name of the Participant Name on the invoices. For events with "individual registration", everything is working fine.
Unfortunately, for group registration, I'm unable to get the name of the main partecipant (the group leader).

I use the format like
Main Partecipant: [NAME]
or
Main Partecipant: [LAST_NAME] [FIRST_NAME]

but in both cases, only individual registrations have a name printed there.

Could you help me
Kind regards

Please Log in or Create an account to join the conversation.

More
6 years 11 months ago #124321 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Invoice: print main registrant of a group
That's strange to me. Do you collect first_name and last_name for billing person in group registration?

Tuan

Please Log in or Create an account to join the conversation.

  • Lorenzo
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
6 years 11 months ago #124323 by Lorenzo
Replied by Lorenzo on topic Invoice: print main registrant of a group
Dear Tuan,
thanks for your quick reply.

Yes, we collect every field. I made a test myself, filling every field.





Thank you

Please Log in or Create an account to join the conversation.

More
6 years 11 months ago #124324 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Invoice: print main registrant of a group
That's strange to me. Please submit a support ticket sending us:

1. Super admin account

2. Tell me ID of the registration record which is having this error

We are going to check to see what's wrong and guide you to correct it

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc