Unknown Organizer* in email confirming registration

  • Teri Pratt
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7 years 4 days ago #123785 by Teri Pratt
Where is this information set? I can't fink it anywhere. This is under the Who in the email to registrants.

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7 years 4 days ago #123786 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Unknown Organizer* in email confirming registration
Hello

The From Name and From Email can be set from two places:

- One is in Events Booking -> Configuration (look at Mail Settings section, there is From Name and From Email setting)

- In event add/edit screen, Advanced Settings tab

For your case, I think you should try to edit the event, look at Advanced Settings tab. Check to see whether you entered From Name and From Email from there, if Yes, please remove it and the issue should be sorted

Tuan

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  • Teri Pratt
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7 years 1 day ago #123832 by Teri Pratt
That took care of it. Thanks for the quick reply!

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7 years 1 day ago #123838 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Unknown Organizer* in email confirming registration
Great. Thanks for confirming

Tuan

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