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Payments getting hung up
- Spencer Williams
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7 years 6 days ago #123719
by Spencer Williams
Payments getting hung up was created by Spencer Williams
I've had several payments go through but stop short of being sent to authorize.net. These are credit card payments and the payment goes through but does not link to authorize.net so I have no actual payment. The transaction is not in my authorize.net account and only shows the standard Event Booking transaction ID and leaves the payment as pending in the status.
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- Tuan Pham Ngoc
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7 years 6 days ago #123720
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payments getting hung up
Hello
As you can see, the status is unpaid (the red icon, not green). That mean payment for that subscription was not processed (For example, when users use wrong/fake credit card).
So in that case, no payment appear in your Authorize.net account is expected behavior
Regards,
Tuan
As you can see, the status is unpaid (the red icon, not green). That mean payment for that subscription was not processed (For example, when users use wrong/fake credit card).
So in that case, no payment appear in your Authorize.net account is expected behavior
Regards,
Tuan
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