Notification Email in the Event Manager Adv settings is not sending email

  • Judy Akers
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
7 years 1 month ago #122654 by Judy Akers
We want registration notifications sent to the email entered in the Event Manager Advanced settings for only some of the events. So an email address was put into that field at the bottom of the page. Tests of registrations do not seem to generate the emails expected.

Do the Mail settings in the Configuration page override the setting in the Event Manager Advanced settings. We have those set to "Send only to registrants".

Is this possible, and am I missing on how this can be done?

Please Log in or Create an account to join the conversation.

More
7 years 1 month ago #122660 by Tuan Pham Ngoc
Hello

Actually, the notification emails under each event will override the Notification Emails in Configuration

Also, please note that this will only work if you are not using shopping cart. So please go to Events Booking -> Configuration, make sure Activate Shopping cart config option set to No, then try again

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc