On event creation backend, uploading new one pictures obtain white media window

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5 years 2 months ago #122171 by davide
Hi Staff!
I've just upgraded to 3.8.4 version, when I upload a new one picture from the backend, the file result uploaded, but obtain a white Media window as screenshot.
I've customized the media path for files and images as shown:
Code:
images/stories/veronalive

And set the Joomla max limit upload to 10MB

Could this one create the problem?

Many thanks!

Davide

cosmogoniA
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5 years 2 months ago #122176 by Tuan Pham Ngoc
The upload process, actually, handled by Joomla! core media manager, not Events Booking itself. So I guess it must causes by something on your site

Could you please try to upload image for article for example, to see whether you get the same issue? That would help us determine the reason of the error easier

Tuan

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5 years 2 months ago #122202 by davide
Yes effectively it produces the same results.
So I will investigate around Joomla media issues..

Many thanks!
Davide

cosmogoniA
n o p r o v a r e n o f a r e o n o n f a r e n o n c e p r o v a r e

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5 years 2 months ago #122203 by Tuan Pham Ngoc
OK. Thanks for confirming Davide. Please update us with the result and solution here once you figured out

Tuan

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