Multiple tickets and multiple days not working

  • Chris Hardy
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7 years 2 months ago #121570 by Chris Hardy
Good Afternoon

I am currently testing a new site for a charity I help with, and have installed events booking in order to be able to sell tickets for some of our events.

I installed the software on a copy of the current site, and it does what I expect.. Saying 'Choose Date & Location' (TestSite.png)

On the 'new' site, I don't get the Choose option - just the registration option. (NewSite.png)

Have you any clues as to where to look to allow the new site to have the Choose Date & Location option please?

Thanks

Chris

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7 years 2 months ago #121591 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Multiple tickets and multiple days not working
Hello Chris

Go to Events Booking -> Configuration, set Show children events date under parent events to Yes and it should work as expected

Regards,

Tuan

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7 years 2 months ago #121595 by Chris Hardy
Replied by Chris Hardy on topic Multiple tickets and multiple days not working
Thanks you for your response.

That option is already set to yes. I turned it off and back on again to see if it would set it, but no.. still not working.

Chris

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7 years 2 months ago #121596 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Multiple tickets and multiple days not working
In this case, please submit a support ticket sending us super admin account of your site and link to the page so that we can check it

Tuan

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7 years 2 months ago #121597 by Chris Hardy
Replied by Chris Hardy on topic Multiple tickets and multiple days not working
Done

Thank you

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