Upcoming Events - Parent always show up

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7 years 3 months ago #120295 by Chabo Communications and Design
Upcoming Events - Parent always show up was created by Chabo Communications and Design
Hi,

I just notice I have an issue with parent event

Exemple : calendrier.valorsolutions.ca/en/valor-so...social-interventions

You will notice past event always show up.

Weird because on the configuration, I select : hide past event. You can notice it on the portal page on the calendar, past event are not there.

Anyways, on upcoming event, past event should be hidden.

Looks like some are working, some not...

Is it a glitch or something else?

I've try to figure out but no luck.

Any idea?

Regards,
Mathieu

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7 years 3 months ago #120303 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Upcoming Events - Parent always show up
Hi Mathieu

Go to Events Booking -> Configuration, set Show children events date under parent events config option to No, then check it again, it should solve the issue

Tuan

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7 years 3 months ago #120335 by Chabo Communications and Design
Replied by Chabo Communications and Design on topic Upcoming Events - Parent always show up
It is already.

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7 years 3 months ago #120336 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Upcoming Events - Parent always show up
From the screenshot, you are having the mentioned config option set to Yes. You need to set it to No to have it works as expected

Tuan

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7 years 3 months ago #120340 by Chabo Communications and Design
Replied by Chabo Communications and Design on topic Upcoming Events - Parent always show up
/hide myself behind a wall and cry

I was talking about the "Show events until event end date" and not "Show children events date under parent events"

I'm sorry, you are right again.

Regards,
Mathieu

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7 years 3 months ago #120342 by Chabo Communications and Design
Replied by Chabo Communications and Design on topic Upcoming Events - Parent always show up
Well, maybe not.

1 sec, if you check again

calendrier.valorsolutions.ca/en/valor-so...social-interventions

Watch the second one.

There is no child. Only an empty parent.

Is it normal?

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7 years 3 months ago #120343 by Chabo Communications and Design
Replied by Chabo Communications and Design on topic Upcoming Events - Parent always show up
This is a screenshot of the backend.

As you can see, there is no child there.

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7 years 3 months ago #120351 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Upcoming Events - Parent always show up
For this, better submit a support ticket sending us super admin account of your site and link to the page so that I can check the setup to see what's wrong and get it sorted

Regards,

Tuan

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