Events not showing email address

I'm setting up this for the first time. I created a new event and copy/pasted text directly from the website of an already published event.
I was able to create a hyperlink to the originating site OK, but when I 'saved' the new event and then looked at it on the front end, where the email address line is were these words 'Display email address'. I will try to attach a screenshot here......
What have I not done correctly please?

Hi Nick

Look like there is a plugin on your site uses to protect email address from spam bots and it causes that display issue

Please submit a support ticket sending us super admin account of your site and the link to that page

We are going to check to see what's causing the issue and guide you to correct it

Tuan