403 error when trying to update

  • Venessa West
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7 years 4 months ago #119141 by Venessa West
403 error when trying to update was created by Venessa West
I get the following error when trying to update Event Booking:

Warning
Error connecting to the server: 403

Error
Failed to download package.

My download ID is entered and correct.

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7 years 4 months ago #119142 by Venessa West
Replied by Venessa West on topic 403 error when trying to update
I updated the download ID with a new one and it worked.

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7 years 4 months ago #119143 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic 403 error when trying to update
OK, great. Just for your information, the error usually happens if the Download ID is using on a different website (for example, on your dev site). Each site needs it's own Download ID, so in this case, generate and use new Download ID will solve the problem

Tuan

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