CRITICAL ERROR - Call to a member function getName() on null

  • Luca De Matteis
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6 years 5 months ago #119135 by Luca De Matteis
Hi there
i've updated the Events Booking package but now i've got an error in my Individual Registration page

see attachment!!!

Latest Joomla and EB version
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6 years 5 months ago #119137 by James Riley
A couple of things you can check while you wait for the Devs to see your post:
1) Do you have any overrides created in /Templates/*YOUR*TEMPLATE*/html/com_eventbooking/? Rename this com_eventsbooking folder and test to see if that fixes the problem. If it does, then you'll have to narrow down which override.
2) On my site, payment options looks like it loads after Final Cost. Check each of your payment plugins to make sure that the proper info in entered in each one. Maybe an update accidentally cleared some info or new info is required. Make sure you have a payment plugin(s) specified too. I can see at a code level that there are several calls to getName in various payment-related files. Do you use a custom payment plugin? Maybe that needs updating?

@Tuan will undoubtedly have better insight into specific reasons that this error could show up...

James Riley .: EventBooking user since 2014 ::: JoomDonation user since 2016 :.
.: grfx & web design / IT / AV @ St. Therese Institute of Faith and Mission, Bruno, SK, Canada :.

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  • Luca De Matteis
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6 years 5 months ago #119138 by Luca De Matteis
Thanks a lot, my customer disabled all payments plugins...so mark this topic as SOLVED

Thanks!

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6 years 5 months ago #119145 by Tuan Pham Ngoc
Great. Thanks Luca for confirming that it's solved and thanks James for help answering the questions

Tuan

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2 years 1 month ago #156915 by Matt Baxter
Thanks guys. Had the same error and it was due to having no plug published.

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