Group Registration

  • daniel white
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6 years 9 months ago #118292 by daniel white
Group Registration was created by daniel white
Hi,

I am having an issue with group registration, where if I try to register as a group and fill in the details, when I press the next button to go into payment setup the progress bar just spins and will not go to the next step. If I am logged in this problem does not occur. IS there a setting I need to change? Also is there a way to have a login option for when you do a group membership registration as it only seems to be available when you do an individual registration.

Thanks,

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6 years 9 months ago #118293 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group Registration
Hello Daniel

I guess it happens because there are some javascript conflict causing the error

Please submit a support ticket sending us super admin account of your site and link to registration page so that we can check it

Unfortunately, we don't support login for individual group members

Tuan

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6 years 9 months ago #118295 by daniel white
Replied by daniel white on topic Group Registration
Hi Tuan,

I'm afraid I cant give you super user privileges due to security reasons of our website, but the page is: www.evidencetalks.co.uk/etl/training/courses

It is in test mode at the minute but if you go to the Spektor Annual workshop course, there is an event you can look at registration settings in there.

Thanks,

Dan.

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6 years 9 months ago #118296 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group Registration
Hi Dan

Look like it happens because you enable captcha in Events Booking but has not configured recaptcha properly on your site

Please disable captcha in Events Booking, or configure it properly as described in Joomla documentation docs.joomla.org/J3.x:Google_ReCaptcha

Regards,

Tuan

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6 years 9 months ago #118297 by daniel white
Replied by daniel white on topic Group Registration
Hi Tuan,

Thanks for your response, I have turned off Captcha and everything seems to be working fine now, thank you.

I also had a quick request about a possible future change to the events setup. Currently the way the module works is that it will only display upcoming events, meaning if I want to keep a course available to show our companies capabilities it means I have to create a main event that has no end date, and then add additional dates to it if we do have a particular event coming up for the course. But this means you have to un-register the main event and register the additional events individually to make sure buttons appear for the event date and not the unlimited date. You also still get a date displayed on the unlimited date which is not ideal.

Would thee be a way you can keep the event open indefinitely if needed and it just shows dates for this event if they are available.

Thanks,

Dan.

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6 years 9 months ago #118300 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group Registration
Hi Dan

The upcoming events module will only show upcoming events (events with event date greater than or equal today date)

Not sure why you want to show some events indefinitely? If you want events always open, make set event date to 2099-12-31 00:00:00

When you do that, it will always open for registration and the system will show the text to be confirmed (you can change that text of course) in the event date information when event is displayed

Not sure if that can be used for your need?

Tuan

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6 years 9 months ago #118309 by daniel white
Replied by daniel white on topic Group Registration
Hi Tuan,

The reason I wanted to keep an event open indefinitely was because I wanted to use the category default view menu option as this had better visual options such as picture integration. Whereas the categories default was more text based. However by using Category default view it would not display a category for any categories that didn't have an upcoming event. this is why I had to do this workaround. If the main categories view could look like the default view this would work for me.

Thanks,

Dan.

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6 years 9 months ago #118316 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group Registration
Hi Dan

To help me understand your request better, could you please send me the link to the page and tell me how you want it works / how you want to change it?

Tuan

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