Custom Fields Not In Order

  • Lon Czarnecki
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
6 years 9 months ago #118276 by Lon Czarnecki
Custom Fields Not In Order was created by Lon Czarnecki
Ever since I started using Events Booking, when I re-order the custom fields on the list in the back end, they show up in that order on the form on the front end. Surprisingly now they are not. I have an event that asks for t-shirt sizes. One field asks if you want Adult or Child sizes. When they make their choice the Adult or Child sizes show up below the first field depending on what they chose. That is how the list is set up, however on the front-end form the field for Adult or Child shows up below the Zip Code when it should be below the Gender, and the size choices, which should pop up below the first choice, actually show up way near the top of the form.

I know, my explanation is a little confusing, please see attachments.

I know it's something simple I am missing...
Attachments:

Please Log in or Create an account to join the conversation.

More
6 years 9 months ago #118277 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom Fields Not In Order
Hello Lon

I understand your issue but I have no clue why it happens. In this case, please submit a support ticket sending us super admin account of your site and link to that page

I will check to see why fields are not in right ordering and get it corrected

Tuan

Please Log in or Create an account to join the conversation.

  • Lon Czarnecki
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
6 years 9 months ago #118301 by Lon Czarnecki
Replied by Lon Czarnecki on topic Custom Fields Not In Order
Support ticket sent. Thanks Tuan.

Please Log in or Create an account to join the conversation.

More
6 years 9 months ago #118304 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom Fields Not In Order
Hello Lon

Please see my response on the ticket. Seems there is something wrong with fields assignment which you setup

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc