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All registrants are not exported to Excel

Bandola
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8 years 1 month ago #117725 by Bandola

All registrants are not exported to Excel was created by Bandola

Hi!

I am exporting my registrants to Excel. But seems like all of them are not included.

For example.
Event A has 80 registrants - the Excel file has 78 posts
Event B has 54 registrants - the Excel file has 53 posts

I have no filters (pending, cancelled etc) on. What can be wrong?

This feature has always worked perfectly before.

Ola

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Tuan Pham Ngoc
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8 years 1 month ago #117729 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic All registrants are not exported to Excel

Hello Ola

I am unsure. I need to check it directly on your site to see what's wrong and guide you to correct it

Please submit a support ticket sending us super admin account of your site and tell us ID of events have this issue

I will check and tell you the reasons

Tuan

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