GDPR article not opening in a container

  • Andrea
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6 years 10 months ago #117011 by Andrea
Hello Tuan,

I noticed that on the registration page, the "GDPR" article opens in a full page (I mean on the same page as the registration) basically ruining the process of registering.

The "Terms and Conditions" instead open correctly in a "container" inside the registration.

What could be causing it ? I believe the correct behaviour is that both shall open in a small container inside the page, but now as a whole same page ? Correct ?

Thanks!

Regards Andrea.

Visit my page! www.elementotango.it

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6 years 10 months ago #117024 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic GDPR article not opening in a container
Hi Andrea

Both should open on small modal popup. Maybe there are some javascript conflict and it causes the issue. Please submit a support ticket sending us super admin account of your site and link to the page so that I can check it

Regards,

Tuan

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  • Andrea
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6 years 10 months ago #117062 by Andrea
Replied by Andrea on topic GDPR article not opening in a container
Hi Tuan, I've opened a support ticket with the credentials for you.
Thank-you.
Regards AG

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6 years 10 months ago #117068 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic GDPR article not opening in a container
OK. Thanks Andrea. Will check and get the issue sorted within today

Regards,

Tuan

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