Discount codes (coupons) not perfectly working

  • Andrea
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6 years 10 months ago #117010 by Andrea
Hello Tuan, I'm running extensive tests on these, and I found a couple things that need a correction I believe.

#1. If you enter an invalid coupon code, the system writes in plain text, next to the field, that the coupon is invalid. It also blanks aout the coupon value, _BUT_ it allows registration.. This is confusing, as people may incorrectly input the coupon code, they may not see the message about invalid coupon (especially if the form is long) like it happened to us.. and they will be registered without the discount.
So, the best would be to NOT allow registration, if there is a problem with a coupon code. Either the coupon code inserted in correct and valid, or you don't register (and need to leave the field empty).

#2 The error message regarding the coupon code is different than the other error texts. What I mean is that in case of an error detected by the system, like a missing mandatory email field, for example, the system outputs a nice red tag with an error message in it. It also scrolls the screen to the error message. In case of the coupons instead, there is only a sad :-) text in red. For consistency, and to attract the user's attention, when you validate the form you should pop out the same kind of alert, if a problem is detected. Small red text is still OK if you need to leave it, but the important is that the same kind of alert is also generated.

Thank-you Tuan as usual!

Regards Andrea

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6 years 10 months ago #117026 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Discount codes (coupons) not perfectly working
Hi Andrea

It should be easy to have it works like that and make sense. So I will support it in the next release of the extension

Regards,

Tuan

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6 years 10 months ago #117029 by Andrea
Hi Tuan, than-you for your reply. Do you have any estimate about when this will be released ? I hate pushing, the fact is that this weekend we'll start distributing the first 15 coupon codes.

Thanks!

Regards Andrea.

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6 years 10 months ago #117030 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Discount codes (coupons) not perfectly working
It's small thing. So I will work and send you the package before the end of this week

Tuan
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6 years 10 months ago #117031 by Andrea
Tuan you're phenomenal. Thank-you!!

Andrea,

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6 years 10 months ago #117032 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Discount codes (coupons) not perfectly working
So a quick solution was implemented. We disable process button if the entered coupon is wrong. You can access to My Downloads menu item, download latest package, upgrade it to your site

Then clear browser cache, test it and let me know if it works

Tuan

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6 years 10 months ago #117033 by Andrea
Hi Tuan, this is already a good thing, as even if not optimal, it prevents people from registering without the correct code. I tested it right now and it works according to your expected functions.

Thank-you for the speedy help.

Regards Andrea.

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6 years 10 months ago #117045 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Discount codes (coupons) not perfectly working
OK Andrea. Then we will leave it as how it's for now and focus working on other improvements

Regards,

Tuan

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6 years 10 months ago #117048 by Andrea
Hi Tuan thank-you, fine for me. I will wait for the next release to get it fully fixed, as the received fix allows me anyway to proceed.

Thanks and Regards AG

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6 years 10 months ago #117055 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Discount codes (coupons) not perfectly working
OK. Thanks Andrea

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